NEW YORK and OSLO, Norway and LONDON, May 16, 2017 /PRNewswire/ -- Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee, and Market Research today announced the winners of the 2017 Confirmit ACE (Achievement in Customer Excellence) Awards. Established in 2005, the annual award program recognizes Confirmit clients who demonstrate proven excellence and innovation in their Voice of the Customer programs.
This year's program boasted a competitive applicant pool, having the highest number of submissions ever received. With a roughly twenty percent increase in winners from last year and fourteen first time recipients, those honored in the 2017 ACE Award program represent global companies from a range of industries, all committed to measuring, understanding and acting upon the customer experience. Several of this year's winning companies have also been recognized with the prestigious Judges' Choice Award, which recognizes companies that exhibit exceptional results from their customer experience program.
Winning organizations include:
"Now, more than ever, listening to the Voice of the Customer is an integral part of the business," shared Ken Østreng, President and CEO of Confirmit. "We're proud to honor our clients with this year's ACE Award, further validating their achievements and dedication to delivering positive customer experiences, changing business culture, and generating significant Return on Investment. It was highly encouraging to see the business results displayed in each application and understand how Confirmit helped drive those results."
For more information on the Confirmit ACE Awards, visit https://www.confirmit.com/Company/ACE-Awards/
About the Confirmit ACE Awards
The ACE (Achievement in Customer Excellence) Awards program was established in 2005 to recognize outstanding achievement in customer excellence. Receiving a Confirmit ACE Award is a distinct honor that demonstrates both rigorous application of customer experience processes and outstanding performance as measured by those processes. All Confirmit customers are eligible for Confirmit ACE Awards for their company, business units, or segments of a business. To be eligible for a 2017 Confirmit ACE Award, organizations must have conducted one or more Voice of the Customer surveys between January 1 and December 31, 2016.
Confirmit is the world's leading SaaS vendor for multi-channel Voice of the Customer, Voice of the Employee, and Market Research solutions. The company has offices in Oslo (headquarters), Chengdu, Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Madrid, Milan, Salvador, and Tokyo.
Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, British Standards Institution, Copart, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, KeepFactor, Morehead Associates, Nielsen, Research Now, RS Components, QRS, Sony Mobile Communications, and Swisscom. Visit www.confirmit.com for more information.
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