First Contact HR offers employee substance-abuse testing, including oral fluid, urine, hair, and breath alcohol testing. First Contact HR is equipped to meet a wide range of workplace substance-abuse testing needs, whether for pre-employment, random, post accident, reasonable suspicion, return-to-duty, follow-up, or DOT.
First Contact HR maintains strategic relationships all the major drug testing clinics nationwide, providing its clients access to one of the largest networks available. As a result, First Contact HR can zip code match the company location(s) and applicant/employee addresses with the closest, most convenient sites available. First Contact HR uses only SAMSHA/NIDA certified and DOT-compliant laboratories. Completed results are available and communicated to clients within 1 to 24 hours for negative results and 24 to 72 hours for positive results. All drug testing include a review and donor interview by a Medical Review Officer (MRO).
Our technology allows us to combine drug testing and background screening results in a single report. The designated client representatives receive an email to notify them that a report is available on our secure web site for them to access. This eliminates the need for clients to keep checking the web site for completed results. We take the liberty to proactively communicate the results. Once a client logs into our secure web portal, they are able to view, print or retain the substance abuse report on our site for access 24/7.