Normally one would think that there would be an easy response to the above question with a clearly defined answer; but this question oftentimes provokes vigorous debate. There is no doubt that there is such a thing as organizational culture and that its crucial to the success of an organization, but defining a culture of an organization can sometimes be difficult for leaders and team members to describe.
Culture helps build the mindset of the organization. It helps you shape behaviors, attitudes, and establish norms within the organization. It’s how an organization functions and expresses itself. It’s the organizations personality, its character. Culture can create a sense of order or it can create disorder. It can build commitment or it can promote indifference. Culture dictates how team members interact with one another, to how our stakeholders perceive us. Make no mistake its impact is far reaching and it influences all aspects of management, our processes, products, team member attraction and retention, reputation, our overall success – our bottom line.