At Personnel Planners, we take a proactive approach to ensuring that our clients have a full understanding of how the unemployment system works. All new clients are eligible to receive a complimentary on-site or web-based training session within the first year of service. Further sessions can be provided based on need and per request. In the training sessions we educate HR personnel, department managers and other key players in best-practice methods for disciplining employees. By taking this proactive approach, our clients protect themselves from being charged on unwarranted claims.