SHRM leaderboard 8/29/17

Working with Interpreters

Available from The Mullings Group

Have you ever worked with an interpreter? Does your business need to work with interpreters? This workshop will provide the information needed to determine if effective interpretation is happening, where to find excellent interpreters and the ethical policies that interpreters must adhere to. Learn how to bridge communication between yourself and others in the most ethical and practical manner possible.

Learning Objectives:

1. Participants will learn to identify effective interpretation
2. Participants will learn the difference between interpreters and translators
3. Participants will learn the different interpretation styles and how they are used
4. Participants will learn how to request the right interpreter
5. Participants will gain a basic understanding of cultural norms and how they hinder the interpretation process
6. Participants will learn to ask the GOLDEN question
7. Participants will learn the ethics and process of swearing in an interpreter

Outcomes:

1. Bridge communication with others seamlessly
2. Effectively use interpreters/translators to maximize business opportunities
3. Be able to expand your customer base to serve diverse communities

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