SHRM leaderboard 8/29/17

Customer Service Profile

Available from DES Growth Partners, Inc.

The Customer Service Profileā„¢ (CSP) measures how well a person fits specific customer service jobs in your organization. It is used primarily for selecting, onboarding, and managing customer service employees. We have a general industry version of this assessment as well as vertical specialties in hospitality, healthcare, financial services, and retail.

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