KING OF PRUSSIA, Pa., Jan. 30, 2019 /PRNewswire-PRWeb/ -- DataBank, a leading provider of business process solutions and services, has been awarded by Hyland Software as a Platinum Level Partner, in addition to a Diamond Support Partner for the thirteenth consecutive year. These accolades are the highest level of prestige offered by Hyland, with a small number of companies achieving both honors. DataBank was presented with these awards at Hyland's annual Partner Executive Forum.
As a top OnBase Reseller in North America, the Platinum Level Partner Award recognizes DataBank's sales performance and expertise within business process automation. The criteria for the Platinum Award is based on software revenue, new customer acquisition, and cross-selling of existing customer base from 2018.
The Diamond Support Partner Award is given to no more than 15 percent of OnBase Service Providers and acknowledges the tremendous service that DataBank has provided the OnBase Community the past 13 years. The criteria for this award is based on training, customer retention, ratio of employees providing support to their number of customers, and the percentage of customers using the current software release.
"The DataBank team is proud to provide thought leadership and tremendous service to our customers, some who have been with us for 10, and in some cases, many more years," said Matt Charlson, senior vice president at DataBank. "We are honored to be once again recognized with Hyland's top awards. More challenging criteria has been introduced and I am happy to see that DataBank rose to the occasion. With even more emphasis on specific industry issues that our customers face, we expect to exceed again the following year, and many more to come."
"Our partner community is held to the highest standards. This annual distinction indicates DataBank's relentless commitment to developing, implementing and supporting mission-critical solutions that solve a wide range of business challenges for organizations," said Bill Kavanaugh, Vice President of Sales at Hyland.
The Hyland Global Partner Community is an exclusive team of more than 400 Hyland partners worldwide. These organizations provide expertise and hands-on support for OnBase, as well as the many complementary technologies that make up ECM solutions. Providers work with Hyland to give customers the highest level of technical support. Plus they get continuous OnBase training and the backing of Hyland, a highly respected channel-friendly vendor.
DataBank, a Kyocera Group Company, is North America's leading end-to-end business process solution provider. DataBank offers award-winning solutions that help simplify organizations' business processes. Some of these solutions include document scanning, data capture solutions, enterprise content management software, business process outsourcing, staff augmentation and workflow design and implementation. These highly configurable, a la carte solutions can be out-of-the-box for hassle-free deployment, customized to address unique business needs, or completely managed by DataBank's team of experts, allowing you to focus on your core business. For more information, please visit DataBankIMX.com.
Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 19,000 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune's Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit Hyland.com.