NEW YORK and OSLO, Norway and LONDON, March 14, 2019 /PRNewswire/ -- Confirmit reaffirms its position as a leading global solutions provider for Voice of the Customer (VoC), Voice of the Employee and Market Research, ending 2018 on a high note. The company secured record revenues from new customers, with a 43 percent increase in its Voice of the Employee business as a result of its innovative new solution for employee engagement.
Confirmit has started 2019 by announcing a 25 percent increase in its R&D team, with new team members joining the group in offices in EMEA and North America.
"We're very excited to be bringing new expertise to our outstanding R&D team," said Ken Østreng, CEO. "The pace of change in our industry continues to increase and we are committed to driving the market by providing world-class solutions to support our clients as they strive to make smart, insight-driven decisions that deliver great outcomes."
Confirmit's deep relationships with clients were also highlighted in a year in which multi-year agreements with customers reached a record high.
"We are dedicated to being a trusted advisor and partner to our clients," added Østreng. "Our long-standing relationships with so many of our customers are a testament to our collaborative and customer-centric approach, which is underpinned by our focus on innovation. I'm looking forward to continuing to support – and accelerate – our clients' successes throughout 2019."
"At Methodify, we're dedicated to helping marketers and insights professionals gain consumer insights faster than ever before — and more often during the marketing process," explains Raj Manocha, President of Methodify. "We've worked with Confirmit for many years and have been able to build a highly automated platform that gives brands the consumer feedback they need in as little as 24 hours. The incredibly robust and sophisticated nature of Confirmit's technology makes it the ideal foundation for our platform and that confidence in its ability allows us to focus on delivering the service our clients need."
Events, Awards and Recognition
Confirmit held a range of successful events around the world last year, as well as a series of best practice webinars, on priority industry topics including the importance of automation in Market Research, using AI to augment human decision making in CX, and how to engage Millennials and Generation Z.
Confirmit continues to be recognized as an industry leader through the following achievements, and sets the tone and standard for success through recognition of its customers:
Throughout 2018, Confirmit has met several exciting company milestones – from the launch of new technology solutions to renewal and creation of innovative partnerships and exciting organizational changes.
The company also saw continued growth in the uptake of its world-class solutions, including:
This growth was supported by Confirmit's exceptionally stable and secure Confirmit Horizons platform. The company achieved:
Confirmit is the world's leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. The company has offices in Oslo (headquarters), Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Madrid, Milan, Salvador, and Tokyo.
Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Standards Institution, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, Nielsen, RS Components, QRS, and Swisscom. Visit www.confirmit.com for more information.
Sara Beth Fahey
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