Over the past eight years, our data has made it clear that empathy is critical to employee engagement, culture, and organizational success. But the data is showing us that, year over year, the empathy gap is only getting wider, and HR is stuck in the middle.
Return to office, mental health, culture, belongingness, and more are feeding the empathy disconnect across organizations. While executives work to protect the bottom line and push for return to the brick-and-mortar, employees are left feeling unheard and unappreciated.
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