Reviews For Employment Background Investigations

Rating: 4.8/5 - 6 reviews
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  • Rating: 5/5


    Other  | 8/23/2021

    Cindy is a tremendously helpful, Rockstar agent. She helps selflessly and is always knowledgeable and courteous. It's customer service like yours that will keep customers coming back. Keep ROCKING Cindy!!!

  • Rating: 5/5

    Wendy Witte, Total Wine & More

    Customer  | 10/30/2017

    I cannot say enough good comments about EBI's customer service! No matter what team I am working with, all of the customer service reps are friendly and eager to help out! They have excellent turnaround time and if they do not know the answer, they go the extra mile and find out.

  • Rating: 4/5


    Customer  | 10/20/2017

    EBI provides us with exceptional customer support. Our account coordinator is always willing and able to assist us in our pre-employment screening needs. The automation we have with EBI and our applicant tracking system makes the process simple for our recruiters to initiate, modify and review all of our pre-employment processes.

  • Rating: 5/5

    Wendy Witte, Total Wine

    Customer  | 10/12/2016

    Great customer service, always goes above and beyond

  • Rating: 5/5

    Julie Van Leunen, HR Director

    Customer  | 8/15/2016

    We've always had an excellent experience working with EBI. EBI helped our company consolidate background investigation and drug screening services from a very decentralized legacy approach to a much more streamlined process, and has provided tailored solutions for us throughout the consolidation and implementation efforts. Our main POCs have been responsive and extremely knowledgeable - helping to educate our folks on regulations and best practices at all times. The technology solutions for initiating and tracking screenings is advanced but simple to use - and offers great flexibility.

  • Rating: 5/5


    Customer  | 8/12/2016

    Our team is very pleased with the services that EBI provides for our company. They are proactive in providing information and also very quick to respond to meet our needs. As a company with multiple sites across various states, it is helpful to have a comprehensive screening company that can handle our needs.