Vaco’s business model operates with a central shared services office that supports numerous independent offices across the globe. This entrepreneurial culture encourages leaders like Mitchener to seek new ways to grow and develop their teams. As Mitchener launched WorkDove, Vaco’s shared services office took notice. Chief People Officer, Tracey Power, was particularly intrigued. An ICF Certified Coach and Adjunct Professor of human resources, Power knew the impact coaching has on an organization. Power immersed herself in the launch of WorkDove at Mitchener’s office, attending training sessions and helping wherever possible. After seeing the results of the Vaco Raleigh office, Power implemented WorkDove for the Shared Services team and began recommending the software to other Vaco offices. Many of Vaco’s top-performing offices adopted WorkDove. While these offices were already developing high-performing team players, the leaders liked the idea of using software to more easily accomplish this goal and further build upon their efforts. Vaco leaders know spending time with employees, coaching them on areas of strengths and areas for improvement, and ensuring lines of communication remain open and clear are paramount. WorkDove provides a way to quickly and efficiently capture all this information and ensure this leadership objective remains a priority. Today dozens of Vaco offices use WorkDove, including 7 of the top 10 global offices. Power stated, “Turnover has decreased by 5% year over year and more importantly, WorkDove is becoming a part of our vernacular. I routinely hear about assigning goals and using WorkDove to capture and communicate feedback and expectations for future growth and achievement.”
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