Workforce Outlook 2020: Strategic Planning for Operations

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Workforce Outlook 2020: Strategic Planning for Operations The push towards a more automated and AI-driven future is rapidly changing many industries. As a result, there is currently a dramatic shift in demand for skills taking place around the world. In 2020, operations leaders must take the lead and proactively address the need for agile practices, new technology use cases and a more seamless approach to managing complex environments.

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