About Aledium Call Center HR Services
- Aledium specializes in customized call center human capital & talent management solutions centered on recruiting, staffing and retention. Our proprietary Call Center Response® and Call Center Talent® programs and services deliver results at all levels in a call center organization.
The core principles of Aledium were first founded in 2006. Over the past 10 years, Aledium has evolved into a specialized single-source call center human capital and talent management solutions company. "We are truly the only company in the industry that provides comprehensive, targeted, programs and services that are fully guaranteed to lower your call center's overall recruiting and staffing related costs."
With 60% or more of a typical call center's budget allocated to staffing and recruiting costs, you need alternative/proven methodologies to maximize your investment in people; without sacrificing quality and the customer experience.