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National Business Research Institute (NBRI)
National Business Research Institute (NBRI)
National Business Research Institute (NBRI)
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3300 Dallas Parkway, Suite 200, Plano, TX 75093
(720) 985-9558
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ABOUT National Business Research Institute (NBRI)
The National Business Research Institute (NBRI) has conducted scientific, psychological survey research for thousands of organizations, including a majority of the Fortune 500 companies, since its inaugural study of Frito-Lay in 1982.

Since then, NBRI has partnered with such notable and diverse firms as Boeing / NATO / Audi / Fifth Third Bank / Toshiba / Peterbilt / John Deere, and thousands more to accurately assess the complex psychological issues of their Customers, Employees, and Markets, and take specific steps to improve employee engagement and customer loyalty.

NBRI is a firm of professional researchers and business consultants with extensive training and experience in the business application of psychological research. NBRI offers a unique combination of software, "white glove" project management, talented business consultants and Ph.D. Organizational Psychologists who are professional researchers and statisticians. Having created the survey questions that comprise the foundation of our industry, NBRI has accumulated the largest and highest quality industrial benchmarking database in the world. NBRI is indeed the Global Leader in Survey Research, Analyses, and Taking Action!
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PRODUCTS BY National Business Research Institute (NBRI)
Improve your business with an employee engagement survey. Do employee engagement surveys work? Yes! The sooner your business begins surveying your workforce, the greater your insight and better your decisions regarding employee satisfaction, employee engagement, and a whole host of workplace issues... Read More
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Assess satisfaction and retain customers with customer surveys. Customer Surveys allow you to collect valuable data from your customer base while simultaneously reinforcing perceptions that your organization genuinely cares about their opinions and welcomes their feedback. If your organization does... Read More
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Dramatically reduce employee turnover. Exit interviews identify sources of turnover, save money, and stabilize the workplace for a better, stronger company. Read More
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CONTENT BY National Business Research Institute (NBRI)
Engaged Employees - Your Secret Weapon for Customer Satisfaction
Engaged Employees - Your Secret Weapon for Customer Satisfaction
By National Business Research Institute (NBRI)
How Engaged Employees drive higher customer satisfaction through better and consistent product and service delivery.
NBRI Employee Engagement - Why it is so important to your organization
NBRI Employee Engagement - Why it is so important to your organization
By National Business Research Institute (NBRI)
5 core factors that affect your employee's productivity Case study: tale of two companies, same industry Engagement levels and their impact Employee engagement drives customer satisfaction Q&A and the 10 C's of employee engagement
Survey Research Informs Healthcare Decisions
Survey Research Informs Healthcare Decisions
By National Business Research Institute (NBRI)
Have you completed these types of healthcare surveys? Sandy had surgery on her vocal cords and was an inpatient for four days. Before she was discharged, she was given a questionnaire and asked to describe her level of satisfaction with hospital services that included the admissions process, her...