Springville, UT, USA – DecisionWise announces the release of the book “The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results.” The work is co-authored by DecisionWise CEO, Dr. Tracy Maylett, and COO, Matthew Wride – both experts on employee engagement and organization development. The book dispels many of the current myths of customer experience-focused (CX) trends, introducing ground-breaking research and case studies that show how a well-crafted employee experience (EX) is the real key to success.
Published by John Wiley & Sons under the Wiley brand, The Employee Experience helps organizations attract and retain top talent in a highly-competitive economy where workers have more employment choices than ever before. A monumental shift to building a great employee experience is underway, as more and more company leaders recognize that their employees are their key competitive advantage. Those companies and leaders that succeed will do so by aligning employee expectations in a way that creates employee commitment and engagement.
Co-author, Matthew Wride explains, “The Employee Experience is the operating system, or human ecosystem, that runs a company or organization. Employees will struggle or thrive depending upon how well the Employee Experience is working. This book shows leaders how to use expectation alignment and ‘Contracts’ to create a winning Employee Experience.”
The new book by DecisionWise underscores how to:
Dr. Tracy Maylett adds, “Most leaders recognize that their employees have the greatest impact on driving company results. But few understand how to manage and shape employee expectations to create the kind of commitment and employee engagement needed to succeed. The Employee Experience provides leaders a deliberate and practical approach that will attract, retain, and engage employees.”
The book is the second book released by DecisionWise over the past two years, the first being MAGIC: Five Keys to Unlock the Power of Employee Engagement. The Employee Experience is available beginning January 30, 2017, and can be purchased through Amazon, Barnes & Noble, and other major booksellers in hard copy and electronic formats.
For more information visit https://www.decision-wise.com/the-employee-experience-book/.
DecisionWise is a management consulting firm specializing in leadership and organization development using assessments, feedback, coaching, and training. Their services include employee engagement surveys, 360-degree feedback, leadership coaching, and organization development. DecisionWise was founded in 1996 and is privately held. With offices in the United States and Europe, the company operates in over 70 countries and conducts surveys in over 30 languages.