A recent study shows that employees view internal communications as the most credible source of information during the COVID-19 pandemic. Internal communications has been a critical partner to our leaders in guiding them through massive change and sharing information. Wise leaders listen to their communications partners. Internal communications professionals can see ahead, understand how decisions have a ripple effect, understand audiences, timing and content. The trust and bonds built during this crisis, will hopefullyt only become stronger as we emerge as more empathetic, more aware humans. Thank you to internal and employee communicators. You deserve a seat at the table, great respect, a full team, a worthy budget...and some rest.
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