SHRM_TLB_1.4.19

Conflict Resolution eCourse

Available from Balance

Many people avoid conflict letting it fester often ruining relationships. Conflict unresolved lowers productivity, stops innovation, and causes many not to want to go to work. This is no way to live!

eCourse includes mastering the five steps toward resolution and a practice worksheet with scripts to help you perfect this important skill.

Results:
1. You'll be able to quickly spot a conflict style being used and you can determine if another style would be more effective.

2. You'll find there are solutions to resolving conflict and it's not that hard, just takes practice.

3. Best of all, you'll experience more peace, satisfaction, and joy in working with others.

Curriculum backed by leading experts in the field:

Brown, B. (2018). Dare to Lead. New York: Random House.
Scott, S. (2017). Fierce Conversations. Penguin Random House.
Thomas-Kilmann. (1974). Conflict Mode Instrument. CPP.


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