SHRM_TLB_1.4.19

Customer Service Training Videos

Available from ej4

Empower your employees to deliver remarkable customer service and customer experience with help from our customer service training videos.

Your employees responsible for customer service need training and ongoing support to maintain high levels of customer satisfaction and loyalty. They deliver your brand promise with every customer interaction. Or do they? Customer service training videos from ej4 provide short-form, eLearning content in a microlearning format. Our off-the-shelf content will engage and entertain your employees while they learn skills such as telephone techniques for angry callers and how to upsell in retail.

Some of our customer service training videos include:
-Creating Great Customer Conversations
-Working in Retail
-Representing Your Brand
-Feedback Basics

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