With Mystery Shopping service, our team will retrieve valuable information by visiting your business location and conducting real-life scenarios as customers or buyers.
Mystery Shopping by MEVIS is a research service with multi-purposes such as:
– Gain real insight to and measure staff performance within a certain work environment.
– Get information from a customer’s standpoint with a professional flair.
– Promote improvement in terms of business, service, or product.
– Increase service awareness and customer retention.
– Identifies training needs and sales opportunities.
– Ensures product/service delivery quality