6/21/21-BottomLeaderboard- SHRM

Brainier Wins 2021 Stevie® Award for Customer Service Department of the Year

Press Release from Brainier

Brainier Wins 2021 Stevie® Award for Customer Service Department of the Year

February 8, 2021 – MINNEAPOLIS, MN

Brainier, creator of the award-winning learning management system, The Brainier LMS, was presented with a Silver international Stevie® Award at the 15 th  annual Stevie awards for sales and customer service. Brainier won for Customer Service Department of the Year – Computer Software – Up to 100 employees.

This win marks the sixth consecutive year that the company has received a customer service Stevie® Award.

“Creating and maintaining relationships based on trust and accountability with our customers is a top priority at Brainier,” said Marissa Hansen, Director of Client Services. “For this reason, Brainier customers continue to answer the call to help recognize the support team through their ongoing customer survey responses as well as casting their vote for Brainier.”

Brainier is the only LMS company honored with a Stevie® Award in the Customer Service Department of the Year – Computer Software – Up to 100 Employees category.

“A large part of Brainier’s success with this award is that customers know they are reaching a person that knows about their organization and not just a call center, ” said Jerry Cox, Brainier President. “Providing rapid and reliable customer support is fundamental to the success of our business.”

About The Stevie® Awards

Stevie® Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, Stevie® Awards recognize outstanding performances in the workplace worldwide. For more information, visit StevieAwards.com.

About Brainier  Brainier is an award-winning SaaS company specializing in enterprise eLearning solutions, and global provider of cloud-based learning management systems. Based in Minneapolis, Brainier has been helping clients discover a better approach to learning and development since 1995. Award-winning SaaS offerings include The Brainier LMS and Chameleon Cloud (adaptive eLearning framework). For more information, visit www.brainier.com. Brainier Solutions, Inc. is part of BI WORLDWIDE, a global employee engagement agency that uses the principles of behavioral economics to produce measurable results for its clients. BIW continues to bring best-in-class solutions to its global and regional customers. For more information, visit www.biworldwide.com.

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