SHRM_TL_3.16.18

Performance Appraisal & Management Services

Available from Center for Individual & Organizational Effectiveness

Providing feedback on performance is the basis for motivating a workforce, if done well. If used in an ineffective manner, feedback (or lack of) can also be very de-motivating. Feedback needs to be provided in a balanced (both affirming & adjusting), fair and frequent manner. Formalized individual feedback typically occurs on annual or 6-month performance reviews. Sometimes performance appraisal or performance management is also known as performance partnering because it is a partnership between the employee and manager. Performance evaluations are most often tied to merit pay, and sometimes incentive pay. Organizations typically evaluate some combination of these things:

- competencies (organization or position),
- job responsibilities (also outlined on the job/position description),
- annual goals (individual goals related to organizational or department goals).

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