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Alterity’s technology training is different from other approaches to training. We tailor our training and support to meet your organization’s individual requirements. Our instructors are the best in the industry at communicating technology changes to business users. And they’re stars in change management methodologies that inspire long-term user adoption. That means our training goes beyond education: We work with your management team to create a strategic plan that encourages and reinforces long-term behavioral changes, presenting your organization with outstanding — and long-standing — results.
Here are a few of the types of technology training we do:
-Helping employees adjust to new operating systems in general, and coaching them on how to get the most out of specific programs, such as Word, Outlook, Excel and PowerPoint
-Implementing a document management systems or migrating to a new one
-Conducting IT onboarding for new employees Providing virtual or onsite training for Office 365, Windows 10, Adobe Acrobat and other IT applications
-Providing virtual floor support after a technology rollout by allowing staff to virtually raise a flag when they encounter a problem or need an answer.