In this workplace, there may be times when employees face differences. This can be due to a misunderstanding or a misinterpretation of the instructions, neglectful performance of duties, or abuse of authority, among other things. Alternative dispute resolution (ADR) is an approach that can be used in these situations to resolve disputes quickly and effectively.
ADR is a process used to resolve differences by negotiating for a standard solution. A form of alternative dispute resolution (ADR) often used to mediate disagreements between various employees is peer review. To resolve a conflict, an employee may request a Peer Review, in which the matter is discussed and decided upon by a panel of peers and/or management. The panel will consider all the material provided and base their decision on what they believe to be fair and what is in the organization's best interest. During a peer review, employees may present their case to the group and debate any facts or justifications supporting their perspective.
Our ADR peer review course will cover all the critical components of the peer review process, including what it is, how to initiate it, and tips for asking questions effectively. Additionally, we will walk through a typical peer review panel step-by-step, so you can better understand how this process works in practice.