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Effective performance management is critical for building a high-performing workforce, yet difficult conversations often create challenges for both managers and employees. Without the right strategies, these discussions can lead to misunderstandings, decreased morale, and missed opportunities for growth. This training equips professionals with the skills needed to navigate complex performance conversations with confidence, fostering a culture of accountability, trust, and continuous improvement.
By focusing on emotional intelligence, data-driven decision-making, and strategic communication, this course helps leaders and HR professionals address performance concerns while maintaining positive workplace relationships. Participants will learn how to manage their own emotional triggers, use objective data to support their discussions, and apply proven techniques to communicate with clarity and empathy. These skills are essential for mitigating conflict, improving engagement, and ensuring that performance feedback leads to meaningful development.
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