Organization Development, Leadership & Culture Series.

This certificate program will provide you with the skills to see and understand what is happening in your organization culture, and how to influence it positively. It is helpful for leaders and managers, as well as OD and HR professionals. The Program consists of the following six (6) modules: Human Interaction Lab (June 8-13, 2025) Organization Development Theory and Practice (August 2025) Diagnosing Organizations with Impact: The Art of Organizational Meaning Making (October 2025) Intervention Strategies (April, 2026) Facilitating and Managing Complex Adaptive Change (August 2026) Group Dynamics, Theories and Process Consultation (October 2026)

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This signature program of NTL Institute develops the key areas of personal and leadership effectiveness: self-awareness, interpersonal skills and ability to observe and be facilitative in a group. In real-time situations, you will learn how your own behavior impacts others. You will learn to give and receive feedback in a way that creates connections and learning for others and yourself. Through this process you will learn to make the changes you need to make to achieve the results you desire. Past participants report that after the HI Lab® they are able to communicate more effectively with co-workers, colleagues, clients, and family members and that this learning "sticks" over time. The HI Lab® of today is as impactful- even life-changing - as it has evolved over 60 years, supported by conceptual and in-the-moment semi-structured learning sessions. It also uses the principles of emotional intelligence - the ability to identify emotions (in both yourself and others) - to realize the powerful effects of those emotions, and to apply that information to guide behavior. The elements of the Human Interaction Laboratory®(HI Lab) include: Self-Awareness Emotional Intelligence Diversity, Equity, Inclusion, and Belonging Group Dynamics Authenticity in Relationships Deep Listening Giving and Receiving Feedback Effectively Leadership Effectiveness Experiential Methodology of T-Group® Work Understanding use of self and our impact on others

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A guide to crafting questions from scratch, with AI, or by using templates Learn the latest best practices on writing effective survey questions and creating surveys that engage respondents, delivering valuable insights that drive action. • Start from scratch and customize every question and design element • Use AI to automatically generate relevant questions based on your survey topic and goals • Choose from an extensive library of proven survey templates for common use cases like customer satisfaction, employee engagement, market research, and more

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