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This signature program of NTL Institute develops the key areas of personal and leadership effectiveness: self-awareness, interpersonal skills and ability to observe and be facilitative in a group. In real-time situations, you will learn how your own behavior impacts others. You will learn to give and receive feedback in a way that creates connections and learning for others and yourself. Through this process you will learn to make the changes you need to make to achieve the results you desire. Past participants report that after the HI Lab® they are able to communicate more effectively with co-workers, colleagues, clients, and family members and that this learning "sticks" over time. The HI Lab® of today is as impactful- even life-changing - as it has evolved over 60 years, supported by conceptual and in-the-moment semi-structured learning sessions. It also uses the principles of emotional intelligence - the ability to identify emotions (in both yourself and others) - to realize the powerful effects of those emotions, and to apply that information to guide behavior. The elements of the Human Interaction Laboratory®(HI Lab) include: Self-Awareness Emotional Intelligence Diversity, Equity, Inclusion, and Belonging Group Dynamics Authenticity in Relationships Deep Listening Giving and Receiving Feedback Effectively Leadership Effectiveness Experiential Methodology of T-Group® Work Understanding use of self and our impact on others