Brad Cary, Manager Operations Process, Certified Aviation Services
Customer | 6/7/2019
CAS is new to the ClockVIEW system and still working to use all of the aspects of it but the customer service provided by Acumen has been very attentive to our needs and requests. I have no doubt that this system will perform beyond expectations.
Tom Drum, Director of IT, County of Chemung, NY
Customer | 6/7/2019
Our county has over 1000 employees. We have 7 bargaining units with all kinds of crazy rules, most of which are unique to each unit. Acumen tirelessly worked with us to modify their software to handle the unique rules. We have been with Acumen for over 7 years now. Excellent support. Wonderful product. Thanks Acumen!
Dianne Hamilton, Vice President of Finance, Nupath Inc
Customer | 6/7/2019
This product is easy to use and the staff really like the app.
George Norris, VP, Seabreeze Amusement Park
Customer | 6/7/2019
Seabreeze Park has had 500 summer employees on Acumen’s hosted service. Acumen’s developers, working closely with our Tech Department and end users, have deployed a timekeeping application that runs on Cloud and Mobile. This application is ideally suited to recording employee time in situations where the standard fixed location timeclock, or even a computer to punch in/out on, are not practical. Punches are entered directly by the supervisor, eliminating the need for verification of punches at the end of the day. We use WebCLOCK, ClockVIEW, and the ClocKVIEW Mobile application to perform wireless clock in/out transactions, log and monitor employee hours, and ultimately interface with our payroll package, Sage Abra. The user interface is easy to use, which means minimal training time. The software has significantly reduced the amount of time our managers spend tracking employee hours, allowing them to focus on managing and improving customer service. Acumen performs routine updates and maintenance on their servers with little downtime. Furthermore, they continue to upgrade the software with new feature enhancements. Acumen has responded to our requests for changes – especially for features that will benefit their customer base. Responsive customer service by phone and email keep us up to date and provide a sense of security and trust in the products they sell. We are looking forward to exploring new uses for the timekeeping system (such as automatic scheduling), and our continued relationship with Acumen Data Systems.
