The Sales Knowledge Challenge is a training needs assessment which measures an individual’s knowledge of sales in the following seven areas:
Attitude - The Sales Personality
Time Management
Finding the Suspect/Prospect
Determining Needs and Developing Rapport
The Sales Presentation
Handling Objections
Closing the Sale
An important feature of the report is that it measures an individual's knowledge of the sales process. The report then provides positive feedback regarding the mastery of each section and provides recommendations for books that are specifically selected to target any areas of weakness concerning that part of the sales process.
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