Mediation Fundamentals for the HR Professional

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In this online course you will learn how HR professionals mediate workplace conflict and handle difficult employee relations situations competently, with confidence and ease. All the materials, including over 6 hours of instructional and demonstration video, the text of the book Peace at Work, and a community of learners are immediately available.

Maybe your boss wants you to learn how to handle workplace conflicts better.

Or you are motivated to show that you have something extra to offer.

Regardless, you should sign up if you:

You want to feel confident in your ability to manage challenging employee relations situations.

You want to be seen as competent and successful, and build your credibility as a diplomatic HR professional.

You want to prevent any issues you are entrusted with requiring unnecessary ‘legal’ involvement because of what you did or didn't do.

In fact, the last thing you want to do, is make things worse.

The risk of learning by trial and error doesn't make sense, and you are confident you can learn if someone would show you how.

You want to be appreciated for your positive impact on the bottom line.

And you want your own peace of mind!

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