When employees or their family members have healthcare issues, it can affect their health and well-being, as well as their productivity at work. Whether it’s getting help after receiving a difficult diagnosis, or trying to find answers about a confusing medical bill, our accomplished team of trained Personal Health Advocates can advocate on their behalf, saving them time and money while positively impacting your bottom line.
Health Advocate is independent and not affiliated with any insurance company or third party provider. Our Personal Health Advocates, typically registered nurses, supported by medical directors and benefits and claims specialists, are skilled at working with healthcare providers, insurance plans and other health-related organizations to resolve complex issues and help employees get the right care at the right time.
Personal Health Advocates help members and their families navigate the healthcare system and address a wide range of clinical and administrative questions, including coordinating care for complicated medical issues, resolving claims issues, securing second opinions, answering benefit questions, locating in-network providers, and more.
This unique level of experienced and dedicated support helps to close gaps in case and drive employees’ engagement in their health, increasing productivity, improving outcomes and easing the burden on your Human Resources staff.