From Frontline to C-Suite

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Leadership "behavior" appears to be shared by leaders at every level, from Frontline to C-Suite. Numerous studies show that individuals who practice leadership and management skills under the supervision and support of someone who has mastered a specific competency develop the competency faster and they more effectively model the desired behavior. Leaders who have been there are more likely to know how to help others get there. For all but a very few, highly specific roles, the differences in competencies needed by all leaders, from senior executive to rookie Frontline leader, are more a matter of semantics than substance. This is good news for corporate learning managers. Instead of spending energy and resources finding customized training solutions for each management level and promoting them as “the best,” they can instead focus on what really matters: finding activities and approaches that fit the culture of the organization and the behaviors needed to support that culture.

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