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Elevate Learning Effectiveness with an Early Training Metrics Strategy

Free content from AllenComm

While stakeholders sometimes assume that onboarding is the optimal training approach to improve CX, an early analysis could reveal otherwise: the training type that would better yield business impact might be leadership, brand, compliance, sales, or a combination. Read our eBook to discover the six conditions to consider within the organization to best map out planned CX learning and tie it to targeted business metrics.

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