Systems & Operations Training Case Study

Content Summary

In 1956, our client became the first pet food company to use extrusion technology to create dry pet food, or “kibble.” Today, extrusion is still an essential part of their manufacturing process, and the skills of Extruder Operators have a direct effect on product quality. With an aging workforce, however, the company faced a significant training challenge: They needed to harness the deep knowledge of systems and operations possessed by their master Extruder Operators in order to create effective training programs for their many newly hired Extruder Operators. Moreover, the training had to not only train master operators, it had to engage and excite them about the opportunity ahead of them. Read the case study to learn more about the solution.

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