Unemployment Cost Management

Unemployment Cost Management

Command control and easily gain clarity while maximizing performance across the unemployment lifecycle.

SHIELD transforms the complex world of Unemployment Cost Management (UCM) into a streamlined, user-friendly strategy. Built to support the full lifecycle of unemployment administration—from claim initiation to hearing outcomes to reimbursable charge review—SHIELD empowers HR and payroll leaders with the clarity, speed, and precision they need to manage costs and reduce compliance risks. With intuitive navigation, role-based dashboards, robust reporting, and smart automation, users can quickly find what they need and communicate directly with their team. SHIELD eliminates administrative headaches and helps organizations protect appeal rights, improve outcomes, and optimize financial impact, without the friction of overly complex systems.

Our UCM Program provides you with:
Programs Built to Scale With You – From national chains to nonprofits, SHIELD adapts to your business structure
Human Expertise Meets Intelligent Tech – Analyst access and real-time hub alerts reduce guesswork
Time Is Money, We Save Both – SHIELD speeds up response cycles and reduces errors
Results-Minded – Keeps every claim, document, and deadline in lockstep
Robust, Yet Intuitive - User-friendly design, smart workflows, and direct team member access make SHIELD easy to use