ESI Employee Assistance Group EAP
Rating: 5/5 - 27 reviews
Editor Verified
100 American Rd , Brooklyn, OH 44144
(800) 535-4841123
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ABOUT ESI Employee Assistance Group EAP
ESI Employee Assistance Group delivers extensive EAP benefits and services for you and your employees to meet the challenges of today’s workplace, including thousands of online Trainings, Peak Performance Coaching, and a robust online Self-Help Resource Center.

We’re proud of our superior counseling model staffed by Masters- and PhD-level clinicians offering in-the-moment telephonic counseling and multiple follow-up options, including telephonic, text messaging, chat, and video therapies. New: Talkspace Go self-guided app.

We offer a broad suite of services for HR managers and supervisors, including consultation with our certified SPHRs for counsel on virtually any human resource issue. Other services include Trauma Response, Administrative Referrals, online training in compliance, HR development, and much more.

The results? A utilization rate that is three times higher than the industry average, a more than 98% satisfaction rate for employees and employers, and a 96% client renewal rate.

With 35+ years of expertise, we serve virtually every industry sector, including government and public safety, healthcare, education, and non-profit organizations. ESI currently serves more than 3,000 employers of all sizes throughout the U.S. and Canada.
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PRODUCTS BY ESI Employee Assistance Group EAP
TotalCare EAP is the most comprehensive Employee Assistance Program anywhere. In addition to superlative counseling services and comprehensive benefits, we offer self-help tools to address everyday issues that our Members face. Read More
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Public safety and first responders are different. They put their lives in jeopardy every day. They have different stressors. Public Safety EAP is designed to provide our core EAP benefits and to address specific issues that public safety personnel and their families face every day. Read More
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HealthCare EAP is designed to provide our comprehensive EAP benefits, as well as to address unique issues facing personnel in the healthcare industry. These include issues that hospital staff, nurses, doctors, aides, technicians, and support staff face both on and off the job. Read More
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CONTENT BY ESI Employee Assistance Group EAP
At ESI EAP, our superior counseling model places a heavy emphasis on the human factor and personal connections. We hire counselors with Master and PhD-level degrees and years of clinical experience. All incoming calls from employees and their family members are answered directly by these...
Numerous surveys in recent years show that employee mental health continues to be a significant challenge in the workplace. From high levels of workplace stress to record low levels of engagement, employees are struggling – and they are increasingly looking to their employers for help. At ESI EAP,...
By ESI Employee Assistance Group EAP
The Peak Performance Employee Coaching Program bolsters productivity and engagement by helping your employees improve their personal and professional lives.