We consistently recommend ESI Total Care to our clients, and for good reason. This is far beyond your typical Employee Assistance Program. ESI Total Care offers an impressive range of robust resources that provide incredible value for the investment.
Their support goes well beyond helping employees through crisis, stress, or anxiety. They take a truly holistic approach by offering resources for nutrition, fitness, and overall well-being, along with personal and professional coaching. In addition, their training programs and management support tools are extremely valuable for employers looking to strengthen their teams.
Our representative, Karen, is a pleasure to work with. She is incredibly responsive, always available to meet with clients and employees, and consistently goes above and beyond to ensure everyone is supported.
ESI Total Care is a standout partner that we highly trust and confidently recommend.
The ESI EAP has been an invaluable resource. I have worked with them for many years and appreciate the value they bring to us. The program provides confidential support for a wide range of personal and work-related challenges, helping employees maintain their well-being and productivity. Our employees can find answers to topics that include Legal, Wellness, Personal Finance and Elder Care and a wide range of training to access online 24/7.
ESI Employee Assistance Group has been an outstanding partner in supporting employee wellness and well-being. Their team is professional, knowledgeable, responsive, and always willing to help. We appreciate the robust resources available to our employees and the prompt support provided whenever assistance is needed. ESI's commitment to service and partnership has made them a valuable extension of our employee support programs, and we highly recommend their services.
Our experience with ESI Employee Assistance Group has been exceptional. Their EAP services provide valuable resources that support employee well-being, mental health, professional development, and work-life balance. The program offers a comprehensive range of benefits, including counseling services, wellness coaching, legal and financial resources, webinars, self-help tools, and manager support resources. ESI's commitment to employee engagement and ongoing communication makes the program highly accessible and beneficial for organizations of all sizes.
A special thank you to Joe Gaffney, our Account Executive, who has been outstanding to work with. Joe is responsive, knowledgeable, and genuinely invested in helping organizations maximize the value of their EAP benefits. He consistently provides timely resources, educational materials, and practical tools that support both employees and leadership. His dedication, professionalism, and customer service make him a tremendous asset to ESI and the organizations they serve.
When considering what partners provide quality resources and information to support our employees, ESI is right at the top. With their timely, in-touch newsletters, extensive library for training needs and tremendous customer support, they are an HR partner that can be counted on. They are there for our business but mostly, for our employees.
Our experience with ESI Employee Assistance Group has been outstanding. The resources, support, and services they provide have been invaluable to our employees and organization. Their EAP offerings are comprehensive, accessible, and truly focused on employee well-being.
A special thank you to our representative, Laura Deyo, whose professionalism, responsiveness, and genuine commitment to helping our team have made a tremendous difference. Laura consistently goes above and beyond to ensure we understand and maximize the benefits available through the program. She is knowledgeable, approachable, and always willing to assist with questions or provide guidance.
We highly recommend ESI Employee Assistance Group to any organization looking for a trusted partner in supporting employee health, wellness, and work-life balance.
Partnering with ESI’s Educators' EAP has been a total game-changer for the Schenectady City School District. It is so much more than a typical benefit program; it’s a genuine lifeline for our teachers and staff, offering everything from deep mental health support and work-life balance tools to professional development designed specifically for the unique pressures of working in education. What really sets ESI apart is their heart—their team responds instantly, shows incredible empathy, and makes getting help completely seamless and stigma-free. By truly looking out for our staff's well-being, they’ve helped us build a stronger, more resilient school community, making them an absolutely indispensable partner in our district.
We have had a very positive experience working with ESI - EAP. Their team has been professional, responsive, and supportive throughout the process. The resources and services they provide have been valuable for both employees and management, and the platform is easy to navigate and utilize.
ESI has done a great job offering meaningful support tools, educational resources, and guidance that help promote employee well-being and work-life balance. Communication has been timely, and they have been very helpful whenever questions or assistance were needed.
Overall, we appreciate the partnership and the level of support ESI provides to organizations and employees alike.
Bringing ESI’s EAP on board years ago has proven to be one of the most valuable benefits decisions we’ve made. Over the years, I have seen firsthand the positive impact their services have had on employees and their families. ESI consistently provides compassionate support, practical resources, and responsive guidance that truly make a difference during both everyday challenges and difficult times. Their team is professional, caring, and easy to work with, and they continue to evolve their programs to meet the changing needs of the workforce. It is reassuring to know our employees have access to such a trusted and supportive resource, and I am grateful for the partnership we have built with ESI over the years.
Our district has had an excellent experience with the Educators Employee Assistance Program (EAP) for the past 4 years. The program has proven to be a valuable and comprehensive resource for our staff, supporting both their personal and professional well-being.
The program truly stands out for its breadth of resources. It offers a wide range of services, including financial and professional guidance, long-term care planning, childcare assistance, savings, and even pet care support.
The responsiveness and professionalism of the program staff have also been consistently commendable. Our employees feel supported, valued, and empowered to seek help when needed.
Overall, the Educators EAP has been an outstanding partner to our district. It has not only supported individual staff members but has also strengthened our organizational culture by promoting wellness, balance, and proactive care. We highly recommend this program to any organization seeking to invest in the well-being of its workforce.
ESI has been a transformative partner to us. Beyond the support they provide for our employees' emotional needs, they have developed a platform that provides professional development and personal improvement tools. Beyond the platform, our service team do not act like "vendors" rather they are engaged partners quick to offer assistance and support. They are laser focused on making certain that our employees and organizational needs are met. Rarely, do you find a partner whose investment in your success is as important to them as their own, but with the ESI team it is mortal certainty.
ESI has truly worked as a dependable partner for our staff and the Human Resources team especially as we continue to navigate challenges in our macro environment. Their expertise, communication, responsiveness, ease of access and wide variety of services truly make them stand out.
ESI has provided JFLP with all the information that our employees need to be successful not only at work but in their personal lives. ESI has also been very helpful in supporting our organization and sending us any updates that come available. Our account manager is very responsive and anything we have asked; they have been able to support us. I recommend ESI and am confident to say that we will continue our services with them.
We have been using ESI for over 2 years and in that time they have been absolutely wonderful! They are attentive to the employees' needs and provide numerous helpful resources. Our account manager is always happy to help, as are the phone operators when I call with a question on an employee's behalf or to do a supervisor consult.
We have been using ESI as our EAP vendor for three years now and have been extremely pleased with the services provided. The customer service has been excellent, and the additional benefits offered (beyond those from a traditional EAP vendor) have been so beneficial to our staff. The continuous communication they send out to staff is appreciated. So often employee assistance programs get lost in the shuffle, but ESI ensures that the awareness of its existence and value is kept at the forefront.
ESI provides exceptional EAP benefits to our managers and employees. Online resources and trainings are vast, and their staff is knowledgeable and personable. We frequently use ESI's material on our intranet, to remind employees of this wonderful resource that is available to them 24/7/365.
ESI is a benefit that is truly a "hidden gem". I often remind our employees the power of this benefit and that it is not the traditional EAP "help when there is a problem"...but in addition to providing that help, there are so many other other "over the top" beneficial benefits. I remind our staff frequently to check out ESI as one of their "go to" resource!
ESI is an extraordinary EAP group to work with. Our contact always goes above and beyond and the response time is fantastic. I cannot say enough wonderful things about ESI. I highly recommend this company!
ESI was a great group to work with. They were especially helpful with administrative referrals for our staff.
ESI is a wonderful EAP program. Our contact goes above and beyond to provide regular updates and available to answer questions at anytime. In reviewing reports, we can see how employees utilize the program while keeping their name confidential. I highlight recommend ESI team!
ESI EAP has been a very valuable benefit for our employees. Our utilization rate has been steady over the years and our managers are big fans of the online training platform. In times of emergency situations, EAP has always been there as a source too. Their one stop shopping service can't be beat!
ESI is the best EAP program I have worked with. I made the move to ESI with a previous employer over 5 years ago and was continually impressed with their support, resources, and response time. When I became employed at the Co-op, one of the first things I did was move the Co-op to ESI for EAP resources. The resources available to staff and their families is in excess of any other EAP. I highly recommend the ESI Team!
ESI is the most comprehensive EAP that I have had the opportunity to enjoy. The breadth of services is unparalleled from traditional counseling to a variety of online training options and a personal assistant option. Their responsiveness is unparalleled. We regularly use the training programs as a part of our performance correction notice requirements as well as for our annual NYS Sexual Harassment Prevention Training requirements. I would highly recommend the ESI team!
We made the switch to ESI for our employee assistance plan in 2021. Not only do they provide the standard EAP services, but they add on an extensive coahcing program and a training library with over 8,000 trainings. I highly recommend their services!
ESI is above and beyond the best Employee Assistance Program that I have worked with. They provide an abundance of very useful materials along with a wealth of educational and training resources which our company has been increasingly utilizing and finding exceptionally beneficial. Karen Allen is so proactive and consistently keeping us abreast of changes, new offerings, as well as support and data usage reporting. I highly recommend ESI, you won't be disappointed.
The EAP program has been so beneficial to our staff that we now include their video introducing the program to our new hire's first day of Orientation. Our ESI representative, Karen, is wonderful. She is responsive to our questions and has graciously been the speaker at a recent All Staff Meeting to continue to spread the word about the benefits of EAP. I cannot say enough good things about our experience with ESI and highly recommend them.
ESI is the most expansive EAP provider I have had the pleasure of working with. Not only is my dedicated Client Services rep knowledgeable, but she also proactively reaches out to share new and pertinent information to my employees. The amount of professional and personal resources that are available for my employees is amazing!
ESI offers one of the most comprehensive EAP programs that I have seen after 30 years in the employee benefits field. Their training sessions are excellent. The on-demand webinars offer enrichment that staff can access when it is convenient for them. We like that component so well that we have added attending an ESI webinar to our wellness rewards program.
We have had a very positive experience with EAP. The staff at EAP are knowledgeable and responsive to your needs. The range of services offered by EAP has been amazing for both personal needs and staff development/training benefits.
My experience with ESI far surpasses that of every other EAP provider I've worked with over the past 22 years. Our two points of contact are always professional, responsive and proactive. The technology, content and offerings are current/relevant and well received by staff. When comparing the full suite of services, I can confidently say they are competitively priced. By far the best EAP and representatives I've worked with.
