I just have to say that I love, love, LOVE the employee benefits administration system you set up for me! I thought I had good companies in the past, but your team and that system have far exceeded all of them. Even with the extra work he’s taken on, I can always count on Jeremy for timely responses.
Mariana is amazing! The words I would use to describe her are resourceful, knowledgeable, responsive, and incredibly kind. She consistently replies within just a few hours, and if she doesn't immediately have the answer, she takes the time to find it and gets back to me promptly. It is such a gift to have someone like Mariana that we can reach out to with even our toughest questions, knowing we can trust the information and guidance she provides. Her responsiveness, expertise, and willingness to help have made a tremendous difference.
As we relaunch Arbour and navigate the many operational demands of building and scaling a business, there are naturally areas that require close attention and careful execution. HR is one of the most critical components during this phase, and I can confidently say that, thanks to Becky, I have complete peace of mind in this area. Her responsiveness, practical guidance, professionalism, and steady demeanor have made my life easy. She is thoughtful, solution-oriented, and always willing to make herself available—even for quick questions.
You have an outstanding asset in Becky at CGO. I genuinely appreciate her partnership and wanted to ensure that her efforts and impact do not go unnoticed.
Thank you for the strong team you have built.
What I like best about Connor & Gallagher is their staff. Everyone is very knowledgeable and are always willing and able to help me with any questions I may have. We currently have multiple policies and I have always felt supported on during open enrollments, audits and various other reasons when I have had to reach out for help. I could not have asked for a better company to work with especially in my first year here at United Gasket.
The team at Connor & Gallagher One Source has been a pleasure to work with. They are quick to answer questions and very helpful overall!
Several years ago we researched a variety of vendors to help with our HR requirements as we were growing rapidly. We interviewed PEO firms, payroll only firms, accounting firms, etc. When we came across Connor & Gallagher OneSource offering an ASO model where we could house all our HR requirements under one roof and maintain better control, we onboarded. Since then, several years later, they have proven to provide consistent professional help through our rapidly growing business. They don't get tired of our new hires and onboarding, which they lead for us. Having all the HR roles under one roof with CGO has helped us focus on scaling our growth, profitably.
The biggest draw is the team provided by CGO to meet all of our needs. They have a team member to help us with everything from claims inquiries to COBRA, and frankly it's such a relief to have guidance on these matters rather than trying to sort it out for ourselves. They have taken a huge burden off our shoulders and had an immense impact on how our teams time is spent.
Great Service. All members of their team are knowledgeable, and they care about their customers. I can count on CGO to quickly respond to my answers. I have worked with CGO with my current Company and last Company. We have not had any challenges.
CGO is number 1 in my eyes. Every CGO team member we've worked with has excelled in customer service, going above and beyond expectations. To put that in perspective, we have rather high expectations since we specialize in excellent customer service ourselves. We haven't had any challenges.
