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What is HR Case Management? Sometimes called HR Helpdesk, it enables HR teams and HR Service Centers to more efficiently manage incoming employee inquiries and questions - improving the operational efficiency of HR Service Delivery, enabling automated workflows, providing better case tracking... Read more »
Employee & HR Portal According to the 2019 Deloitte Global Human Capital Trends report, 84% of respondents rated the need to improve "the employee experience" as important or very important and 28% rated it urgent. The Dovetail Employee Portal allows your workforce to either access and leverage... Read more »
HR Knowledge Management Convert your HR expertise into HR Knowledge Articles that can be published and shared to HR and your employees. Knowledge Management underpins both HR Case Management and the Employee Portal by enabling HR Service teams and employees to instantly search captured... Read more »
HR Case Management Reporting & Analytics Using our advanced analytics; including express reporting, crosstab reports, and dashboards you will be able to measure your HR Service Delivery success in real time. Automatically schedule reports and distribute them to the leadership team, and export... Read more »
Workday Select Software Partner Dovetail and Workday have partnered to deliver a joint solution for HR Case Management, or sometimes known as HR Helpdesk; Tracking employee changes and Reporting. The Dovetail Certified integration utilizes the Workday Web Service API to extract employee data... Read more »
Are you contemplating launching an HR Case Management system, or just want to know more about HR Case Management software? If so, this is the guide for you. We will be explaining what an HR Case Management system is, and how it fits within Dovetail’s HR Service Delivery Experience to provide HR... Read more »
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