Balance Employee Assistance Program

Product Details

SOLUTION-FOCUSED BRIEF COUNSELING
- Eligibility: employees & household family members
- Face-to-face assessment/counseling/referral sessions
- Telephonic coaching option
- National credentialed provider network
- Intake specialist available 9:00 a.m.-5:00 p.m., Mon.-Fri.
- After hours “on call” counselor available for urgent matters

LEGAL/FINANCIAL CONSULTATION AND REFERRAL
- 24/7/365 criminal response
- Free 30 minute consultation with a local attorney or money coach
- Fraud Resolution and Identity Theft Services
- 25% discount on their hourly rate, in most cases
- Legal, Financial and ID Theft Recovery

WORK-LIFE BALANCE CONSULTATION AND REFERRAL
Work-Life consultation, resource and referrals include:
- Adoption
- Parenting
- Elder/Adult Care
- Pre-natal and Post-natal Care
- Summer Care
- Child Care
- Education
- Pet Care
- Special Needs
- Wellness

WELL-BEING WEBSITE
- Articles, check lists, resources
- Online seminars, videos, slideshows e-learning courses with certificates of completion, including harassment training
- Legal and medical forms
- Company intranet portal available

PROGRAM MANAGEMENT
- Management Consultation and Management Referrals
- Dedicated Account Manager
- Annual Utilization Report
- Monthly promotional support and marketing materials

OTHER AVAILABLE SERVICES
- Wellness Program Consultation
- Drug Free Workplace training
- Onsite Critical Incident Response