COBRA Administration

COBRA Administration

Workterra has been providing COBRA administration services since 1987, the year after the law was passed. Our dedicated team of benefits experts will alleviate this complex administrative burden and ensure compliance. Managing a COBRA program takes valuable time away from focusing on your business. Workterra can handle this for you, ensure compliance and avoid penalties.

Comprehensive COBRA Administration Services include:

- Processing of qualifying event notices exceeding the industry requirement of 14 days

- Collection of payments and remitting premiums to the carrier and/or the client

- Daily eligibility submissions (enrollments/terminations) to carriers

- Automated data transfer of qualifying events to reduce manual keying

- Processing of general (initial) rights notices

- Online COBRA system for clients and participants with real-time reporting

- Retiree administration within the same online COBRA system (if requested)

- Bilingual call center for member support

- Proactive legislative updates (COVID-19 & ARPA)