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Retiree Administration

Available from Workterra

Product Details

Retiree benefits can be complex, but Workterra's expert administration team will alleviate your burden and help you maximize the value of your program. Deliver a seamless member experience and access Workterra's full range of in-house administrative support to help you and your employees manage the transition to retirement with confidence.

Employer Advantages:

- A single dedicated partner with full in-house benefits administration service offerings

- Full configurability to handle complex eligibility rules and cost structures

- Member engagement and communication support including welcome letters and rate change notices

- End-to-end administration of pre-Medicare and Medicare plan designs, including Medicare Advantage Plans and EGWPs:

- Enrollments & terminations

- Premium collections, carrier payment & reconciliation through our Direct Bill service

- Beneficiary designations

- Monthly reporting including payment & balance information, termination reports and new application summaries

- Payment coupon & notification fulfillment

Employee/Retiree Advantages:

- A seamless member experience throughout the transition to retirement

- Easy Medicare eligibility attainment, enrollment and access to information

- Effortless payment through our Direct Bill service to avoid gaps in coverage

- Bilingual support center to help retirees and resolve any carrier issues

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