Emotional Intelligence

Free content from American Society of Administrative Professionals

Emotional Intelligence Emotional intelligence (EI) came to the professional development forefront in the 1990s as a skill to embrace in the workplace. Having emotional intelligence means that we are aware that emotions strongly influence our behavior and as a result, can either have a positive or a negative impact on others. This is especially critical when we are under pressure to meet deadlines and are juggling multiple tasks at once.

Sign up to download Emotional Intelligence

By clicking "Sign up" you agree to our Privacy Policy and Terms of Use