Fantastic service! Thank you for your help! You made what looked like a big issue disappear for me. Thank you, thank you!
Had an issue with using the card I received online. I emailed Prepaid and got immediate help. Employees were very responsive and had me on my way very quickly.
Was having trouble using my card. When I was connected with customer service they were very helpful and super nice! Would recommend reaching out with any questions you have!
My company purchased a number of gift cards. A client contacted me after I issued him a gift card and he was having trouble using it. I called the customer service line and was helped immediately! No wait at all, no issues finding my account. Prompt, helpful, and considerate customer service. Service was perfect, 5 stars.
Great customer service!! I recently had a minor issue activating a pre-paid card I was given as a gift. I emailed customer service for assistance and received a response the following morning from someone notifying me that she had resolved my issue. Even though I had not requested password assistance in my email request, they even took the time to reset my password to the corporate site in case I wanted to check the balance of the card or access the site for other reasons.
Great customer service. Prompt with replies and patient with questions.
Best customer service ever! I have been struggling for over a month with setting up my card online before reaching out for help. In just a few hours and email exchanges they got my card set up with no struggle.
Thank you to Prepaid USA for your help and kindness. Customer Service team was so nice and kind to work with.
I had a hard time setting my card online but the employees at customer service made it easy as pie!!!! I was then able to order items online or in the store! Thank you for your excellent customer service!!!!
I got locked out of my account so I contacted customer service. She was very nice and patient and set me up within the hour.
