At AAPC, Elevated Background Checks has made our onboarding process so much easier. As HR professionals, we're always looking for ways to simplify repetitive administrative tasks, and their platform has done exactly that. Instead of our team having to collect and enter background check information, candidates receive a secure link and can complete everything themselves. It's been a huge time-saver and has made the onboarding experience smoother for everyone involved.
Another bonus is that Elevated Background Checks has been more affordable than the vendor we used previously, which has helped us improve our process while staying within budget.
What has really set them apart, though, is their customer service. Teri and the entire team have been absolutely wonderful to work with. They're responsive, knowledgeable, and genuinely care about providing a great experience. Any time we've had a question or needed assistance, they've been there to help quickly and professionally.
We would absolutely recommend Elevated Background Checks to any organization looking to streamline their onboarding process, save time and money, and work with a company that truly values its customers. They've been a fantastic partner for AAPC, and we couldn't be happier with our experience.
Finally, a background check company with humans and excellent level of service.
Great company to work with! Super-fast turnaround and excellent customer service!
We love the turnaround time and pricing of the background checks now that we have switched to Elevated Background Checks! It is not out of the ordinary to have same day results which was unheard of with our previous vendor. Our account representative has been quick to address any questions immediately.
Impressive/Exceptional. I like the ease of set-up and employee background check requests. I haven't had any challenges worth mentioning. Scott Bracken has been so helpful and always willing to make everything right! The girls thru your chat have been amazing as well! Thank y'all for making HR duties a lot easier when following thru with new hires.
Excellent Service! The quick responses when the few issues do arise are great. We've had no challenges compared to the platform we were coming from.
Quick turnaround on reports, excellent service. No issues, very happy with our switch to Elevated Background Checks.
Excellent service! Easy to work with , accurate data, great support highly recommend Scott Bracken and this business
Very Responsive Team. Elevated Background checks does the job. They are quick enough to respond to the request. I receive the reports as promised. They are very good in responding. They get back to you as soon as you reach them via chat. Their Customer Service is really great. The only challenge so far is the employment verification part. Sometimes that holds up the completion of the candidate's report especially for companies that use work numbers.
Best Background Check on The Market! Expeditious, thorough, on point, responsive to customer needs, and excellent customer service! Any issues we had were resolved by customer service immediately.
Great turn around time. Great support at a reasonable price.
We've used Elevated Background checks for many months after switching from another provider. We've found their combination of affordable pricing (much cheaper than the other leading brand we were using), and their service (much more attentive than the other brand we were using) to be superior in every way. Our account manager has helped us create custom search types that meet our obligations while saving us money several times and the background checks come back to us quickly and in perfect order. Would highly recommend!