Being a clinician [Well-Being] advocate is an honor and has afforded me the opportunity to learn even more about the truly valuable resources VITAL WorkLife has to offer!
VITAL WorkLife has been a positive addition to the services we provide our coworkers, ensuring they have the support needed in all life situations.
VITAL WorkLife has been a great resource to the teams. There are so many challenges in healthcare. It's wonderful to have a resource that can be as helpful as time saving concierge, educational as surveys and articles, and coaching to help improve all of us as leaders.
As someone who always helps others, I’ve always felt that I had the tools I needed to work things out on my own. This is one of the things my coach understood from the very beginning. She helped me outline and prioritize the areas I felt I was struggling with the most. While always protecting other providers’ confidentiality, she gave me real life examples of how other people struggled with the same things and then provided suggestions about what might have worked for them to solve their issues. She gave me permission to be vulnerable, to cry, to talk through many of my feelings and frustrations, and to not be the problem-solver for that hour we were meeting together.
Thank you, it was so nice to get immediate assistance and speak to a live person instead of a machine.
My sessions with my coach are settling into a nice rhythm and I find her so very easy to talk with and very knowledgeable in this coaching environment. I have had several thought bubbles that become clearer with every session. Everyone could benefit from this information given in this specific way, and I wish I had been given the information about this opportunity much sooner.
VITAL WorkLife has provided me with resources that have helped me in my personal and professional life. I have been able to connect with a very talented executive coach who has assisted me in navigating my role as a division chief, prioritizing work, and improving my effectiveness as a leader. Another true benefit as a leader is sharing these resources when providers in our team need help. By recommending VITAL WorkLife’s services, I can connect my colleagues with a professional coach that enhances my ability to support them in their professional development.
The onboarding experience made me feel like a valued member of the team and assured that I was prepared for my role as a Well-Being Advocate. VITAL WorkLife's [training] team was top notch!
VITAL WorkLife has allowed us to have resources at our fingertips to help support our physicians and providers.
VITAL WorkLife is a much more comprehensive approach to employee and provider wellness. Often staff needs assistance with other areas of their life, not only mental health. Before recommending some of the services to my colleagues, I wanted to try them myself. I had a homeowner legal issue occur over the weekend. I called VITAL WorkLife’s legal services and, within six hours, had a name and next day consultation appointment with a local attorney. The responsiveness of VITAL WorkLife eliminated days of unnecessary stress.
Very well structured and informative [Well-Being Advocate onboarding]. Very thorough coverage of material and easy to engage.
I’ve received so much support across so many aspects of this Chief Wellness Officer role from the team at VITAL WorkLife. From helping draft my job description to launching and refining our Well-Being Index measurements and more, they’re always here for me. It’s like having my own personal consultant, bringing solid experience and expertise to the table. I’m learning as I go. Honestly, I wouldn’t be here without them. I have nothing but high praise.
We had an employee that was on an unsustainable path with their behavior. The employee utilized the EAP to get some help for anger management and has done a complete 180. The employee is a completely different person and is on a path of many more years of successful employment with us. Thanks, VITAL WorkLife!
It was a wonderful overview of the vast options that VITAL WorkLife has to offer. It was led by a personable and knowledgeable instructor. I feel much better equipped [as a Well-Being Advocate] to assist my colleagues in dealing with the stressors that they encounter.
I feel well-prepared for this [Well-Being Advocate] role and the coaches were approachable, down to earth, and knowledgeable. It has been a good [onboarding] experience.
I am so impressed with the extent of services from VITAL WorkLife, the professionalism and the attention to detail. I'm looking forward to spreading this great news [as a Well-Being Advocate].
VITAL WorkLife EAP has been an invaluable partner in addressing the unique needs of our healthcare workforce. Their quick response to emergent situations, collaboration on monthly webinars, and compassionate approach have made a significant impact. They are attentive to feedback and continuously improve their services, and often offering opportunities to pilot new features, further enhancing the support available to our workforce. I would highly recommend VITAL WorkLife to healthcare organizations seeking tailored, responsive support.
The fact that VITAL WorkLife provided not only counseling but also coaching was critical. Also, with their 24/7 support line, our physicians and APPs could literally call and talk to a professional for in-the-moment support.
VITAL WorkLife EAP has been an invaluable partner in addressing the unique needs of our healthcare workforce. Their quick response to emergent situations, collaboration on monthly webinars, and compassionate approach have made a significant impact. They are attentive to feedback and continuously improve their services, and often offering opportunities to pilot new features, further enhancing the support available to our workforce. I would highly recommend VITAL WorkLife to healthcare organizations seeking tailored, responsive support.
Stigma and privacy concerns often deterred physicians from seeking help, necessitating us to adopt a more tailored approach to address the unique challenges being faced by our clinicians.
My first impression of VITAL WorkLife was strong; they stood above their competition. My client ultimately ended up partnering with VITAL WorkLife after a rigorous vetting process. They are extremely pleased. The account management team worked tirelessly and showed the utmost professionalism through the process. The physician lead was so impressed with how they jumped in, ahead of contract start date to immediately bring care to providers. VITAL WorkLife has accomplished what so many other EAP vendors strive for. High touch, high perceived value, and a highly utilized Employee Assistance Program. We are all very excited about the value that this is bringing to our mutual client and look forward to continued partnership. I highly recommend VITAL WorkLife. I have been in the business for 18 years and they are best in class.
I continue to share with others how impressive VITAL WorkLife is as an EAP. After 20+ years in human resources and being a certified coach, I have had history with EAPs, and this is by far the best!
Rural healthcare faces a lot of struggles. Having access to a mobile mental health service is very important. We can provide our employees an option to access professional care in a location and time of their choice. Staff that have used the program say that the counselors were great to work with.
I continue to share with others how impressive VITAL WorkLife is as an EAP. After 20+ years in human resources and being a certified coach, I have had history with EAPs, and this is by far the best!
Being able to match a clinician with someone who knows and understands him or her is a fundamental, grassroots offering that not only makes sense but is incredibly powerful. I don’t know of any organization other than VITAL WorkLife that offers this.
Physicians often won’t walk down the hallway to an EAP office. The anonymity and comprehensive nature of VITAL WorkLife’s Physician Well-Being Resources made this a perfect fit for our organization.
The team has helped at every level of implementation of our program. Your staff is tremendous!
The performance of the physician was substantially improved—increasing productivity and easing tension among team members. Additionally, we were able to retain a valuable employee and avoid the high costs of recruitment and loss of productivity.
Marcia is an amazing coach who has helped to refine and tune my authentic voice so that it is connected to who I am speaking to. She has helped to get to the root of the issues to bring love to the forefront and transform what is in front of me. She has encouraged me to look toward the future to prepare for the next step in my leadership journey.
Healing is an art, medicine is a science, but healthcare is a business. Balancing these elements requires innovative solutions like those provided by VITAL WorkLife to address the human side of healthcare.
VITAL WorkLife is a great, comprehensive resource that is well thought out. Having support for our clinicians is an important tool in helping them find professional fulfillment.
I have used these [Physician Well-Being Resources] services myself and recommended them to my colleagues and department.
Burnout is at the top of our list. Retention is the new recruitment. We have to do everything we can to mitigate burnout factors, help providers find work-life balance and allow them to practice at the top of their licensure. Clinicians who are struggling are likely to also struggle with patient engagement and even decision-making. Our focus must be not only on our providers, but also the patients we serve. By helping our team members stay focused on their well-being, we help them deliver better patient care.
An employee came in frustrated with the relationship with his boss. Once we identified the area that was making him uncomfortable, we practiced the conversation he’d like to have with his boss and with a bit of coaching, he found it was refreshing and clarifying to say what was bothering him. The next appointment he came back and reported that the conversation with his boss went well, they cleared up the role confusion and it has helped not having that burden of 'too much information' when it came to his relationships with his coworkers. The employee reported that the 'EAP is the greatest benefit ever' because he didn’t know who to talk to about this and it 'really helped me get back to enjoying my job.'
