First time purchase with FunEx. Process was a breeze. Chat with Jane, she was fast and very helpful. No wait at all to get help with my questions. Will definitely buy more in the future & recommend FunEx to anyone who wants to save time & money. Thank you FunEx!!
Great value and prices! I was able to purchase tickets for my family at a great discount thanks to my company's association with Fun Express. They were easy to contact by chat when I had difficulty completing my transaction. Very happy with my experience.
Natasha is a great representative of your company! Even though I was upset due to the situation I was experiencing, Natasha overlooked it and did everything in her power to resolve the issue I was having plus some. I got my refund and she did it in a professional and timely manner! Thank you so much Fun Express for hiring Natasha because she was truly a blessing to me today!!!
I created an issue while setting up my account and purchasing my Sea World tickets. Darlene helped get everything straight and was very patient. Thank you Fun Express for the wonderful pricing and customer service.
I bought Sea World tickets through FunEx last year, as my employer has discounts with them. However, due to the pandemic we were unable to use them. Liz helped me find out if these tickets are valid this year and if we can use them at any time. The result was positive. My appreciation for the excellent customer service which I had received from this company.
Truly such a great buying experience! When placing my very first order, my tickets were placed on hold as a safety measure. Even at 7:30 p.m., I was met with the friendliest customer service from Natasha and the hold was quickly removed once I confirmed my identity. Thank you so much FunEx! Will definitely use your service in the future!
These guys are phenomenal! The customer service is prompt and they actually care. I had to change the number of tickets on an order and Liz was courteous reasonable and realistic in setting the expectation. However she went above and beyond in getting that request processed reaching out to Lego land and getting it done. She was exemplary in her communication and kept me informed more importantly she was swift and got things done which is amazing! This is the kind of service that anyone would be happy with and would want to go back for more. Thank you Liz and thank you Fun Express you made my day as these tickets meant a lot to me!!! Thank you
I really enjoyed the service I received. FunEx showed true customer service and were very friendly and patient.
The team at FunEx was amazing by answering all my questions and thoughts with no problem. Super friendly and just amazing in general.
The team at FunEx was helpful and informative, and they answered all my questions.
FunEx, easiest place to work with. FAST, attentive to your needs and great customer service. I mistakenly deleted 6 tickets purchased over 6 months ago, FunEx with their excellent customer service resolved my issue in less then 5 mins.
I received fantastic/super support from FunEx, instantly. FunEx team, you are STARS!
Thank you so much to FunEx for helping correct a mistake I made purchasing some tickets by accident. Thank you again for great customer service. The "Live chat" was especially helpful for prompt resolution. Thanks!
I had the most amazing experience regarding customer service yesterday (April 13, 2022) with Elizabeth Kamai of Fun Express (a company that provides deep discounts to attractions, hotels, and a lot of other things). I was trying to purchase tickets to Legoland and the new procedure (I believe due to Covid) is you have to reserve your tickets in advance for a particular day. I had to wait until near the last day due to my daughter's schedule. Ordinarily you place your Order and within a few minutes (an hour at most) you receive your Legoland tickets electronically. After waiting an hour, I called and had the pleasure of speaking with Elizabeth. She explained that because of Covid and because this is "Spring Break" ticket confirmation is taking longer. On her won she told me that she would call Legoland and see what the status is as she was aware that earlier in the day tickets for Legoland were available. Elizabeth called me back and told me that everything was still on "hold" but not to worry that the extended time without me getting notified did not mean that Legoland was full, it just meant that they were very busy. She assured me that she would call me back. Elizabeth called me back about 30 minutes later as promised and gave me the update that she still did not know but would reach out to Legoland again and then call me back in 30 minutes. Thirty minutes later I got a call and she informed me that she should have an answer very soon and she would call me once she knew but, regardless she would call me again in 30 minutes. Ten minutes later I received her call and thanks to her perseverance, I was one of the lucky ones who got tickets for Friday and Saturday for Legoland. Elizabeth was terrific in every sense of the word. She was intelligent, professional, patient, friendly, helpful, and calmed my concerns when I thought I would not be able to get tickets to Legoland for my daughter and myself. Kudos to her as this type of Customer Service is virtually
I used FunEx to purchase tickets with a great discount. The customer service I received was quick and efficient. They really care about their customers and the experience they have. All my questions and concerns were handled in a timely manner and the representative Liz made the process very smooth. I highly recommend using their service to make fun family memories!
I wondered about the legitimacy of this business when I made my purchase for tickets on the USS Midway museum. The tickets worked perfectly and we had a great visit on the boat. Will use FunEx again.
I used FunEx to book SD zoo tickets because my employer has a discount with them. Within minutes of me booking, my family had to cancel their trip bc they found out about a potential positive Covid case at their kids preschool. I talked to Liz who was understanding of the situation and helped get me a reimbursement despite it not being a quick and easy process. I appreciate their customer service.
We have a long standing, great relationship with FunEx. They always manage to find great deals that we can pass on to our staff. They provide us with relevant, offers and discounts based on season, location and popular attractions that our staff can truly enjoy. The put in the work so our staff doesn't have to.
FunEx is very easy for our employees to use. They offer great deals, and very nice promo packets.
Valuable, Fun and Easy. Our favorite thing about FunEx are the easy to follow directions for employees and the variety of entertainment that is offered. So far it has been a great solution with no challenges.
Great offers for our team members! FunEx has been a great addition to our Team Member Perks portfolio. Instead of having one on one deals with many partners, it creates a one stop shop for local and regional discounts and our team loves utilizing it.
Great Employee Benefit. FunEx's monthly updates provide immense value. And our rep along with the staff are friendly and assist with helping this benefit look so appealing to our employees.
FunEx provides great activities and promotions for our employees.
My experience using FunEx is AMAZING! FunEx has so many choices and options to choose from. Truth be told, it's the only site I trust and use every time. I just purchased my Universal Studios California Neighbor pass and saved $$$$ Best discounts ever. Thank you FunEx.
