I am a signed-up partner with Mindset for the past 18 months and as a Business Strategist and specialist in People Performance, the solutions Johan and his team provides us as business consultants are most probably best is class and can easily compete with the best on a global playing field. Their engagement and leadership solutions are simple but still integrated and very affordable. They constantly test new thinking and are updating their solutions to fit-for-purpose value creation. The value of their platform solutions helps our client not only to understand people experience as integrated data point on the employee lifecycle, but also gives the client a level of confidence to work with real-time employee feedback tools to transform and optimize their employee experience at all touchpoints of the employee lifecycle.
It improves their ability to manage employee capacity flow and value through improved people decisions. People can see leadership action against their level of happiness and importance of feeling a sense of belonging.
The Engage EX platform has truly revolutionised our approach to team member surveys. Its user-friendly interface and interactive features have made the process not only effortless but engaging. What's more, the dashboard is a treasure trove of valuable data insights, accessible at the click of a button.
It has been a game-changer for us, simplifying our surveying efforts and helping us gain a deeper understanding of our team's needs and preferences.
Thank you, Mindset, for providing us with such an incredible tool!
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We have been partnering with Mindset over the last few years and they are our preferred strategic partner when it comes to Culture and 360 Leadership Surveys. The team at Mindset especially Roy Fletcher and Liezl Poolman is amazing to work with. From the sales process right through administering the platform and reporting, they are highly knowledgeable, supportive and help us to deliver the best quality platform at a great price point for our clients. I would highly recommend the tool and Mindset.
The methodology Flow@Work is thorough and measures all the critical constructs we look at to assist our clients in building High Performance Teams that can Execute. The Engage EX platform is easy to use and can generate individual, team, dept etc reports at the touch of a button.
The other feature we love is how simple it is through the different platforms to complete the surveys. The platform allows for desktop, mobile, kiosks and even accommodate our facilitators to assist blue collar workers to participate, ensuring we get 100% participation across the entire organisation.
We value our strategic partnership with Mindset and their continuous drive to innovate.
I have had the pleasure of working with Mindset Management on various projects, including employee engagement surveys, 360-degree assessments, and board evaluations.
What stands out most about them is their exceptional responsiveness, they are always quick to respond to emails and requests. Their energy is contagious, and no project ever feels more important than another. They give each project their all, with a consistency that is truly remarkable.
Their willingness to assist in crafting tailored solutions demonstrates their commitment to ensuring that both my needs and those of my clients are met. I never feel like just another client; their personable approach makes it clear that I matter.
In all the time we have worked together, their service has never wavered. I truly value and appreciate partners like them. Mindset Management goes above and beyond to ensure a successful outcome every time.
Momentum Metropolitan has partnered with Mindset since 2020 to provide us with a survey platform and tools to support our organization.
We have been using the Engage EX platform as well as Engage Lifecycle product to measure key constructs in the business.
The support from the Mindset team in ensuring all functionalities are setup and enabled, as well as continued support on queries from users and leaders, has been phenomenal.
Thank you Mindset for a great partnership!
At OIM Leadership Consulting we used customised solutions to drive our culture change initiatives. Mindset is the perfect survey partner and provides us with the capacity to design and execute customised culture and engagement surveys. Whether it’s a large scale survey or surveying smaller organisations, the process is extremely user friendly and efficient.
Mindset’s Engagement and 360 solutions provides us with the ability to customise our solutions to our client’s specific needs. Not only are the surveys easily customisable, but we can build and deliver reports tailored to our clients need. This is a great value add.
Using Mindset’s engagement model (Flow@Work) with the Financial Services benchmark is a great value proposition for our clients and allows for comparisons, deeper insights and perspectives in what drives their culture and engagement.
The service delivery, technical expertise and execution of surveys though Mindset is of an exceptional standard. Their professional and responsive approach is highly valued.
I’ve used Mindset’s engagement survey with clients in the hospitality industry, where understanding what is happening across the workforce can be difficult, particularly when employees are working in very different roles and environments.
What I found useful was the level of detail we could get from the results. Instead of just ending up with an overall engagement score, we could see where the real pressure points were and give the client a much clearer picture of what employees were experiencing.
For hospitality businesses, that matters. The quality of the employee experience ultimately affects service, retention and the experience delivered to the customer, so having reliable information from employees gives management something meaningful to work from.
What do you like best?
The depth of the reporting. It gives you much more than a headline engagement score and helps you understand what is happening in different parts of the organisation.
What could be improved?
There is a lot of information available in the reporting, so first-time users may need some guidance on where to focus. Once you understand the dashboard, there is a great deal of value in it.
What problems is Mindset solving and how is that benefiting you?
It has given me a credible way to help hospitality clients understand engagement across their workforce and identify issues that may otherwise be difficult to see. It provides a much stronger basis for conversations with management than assumptions or anecdotal feedback.
For me, the real value is being able to take employee feedback and give a hospitality client a much clearer view of what is actually happening in their business.
We’ve partnered with Mindset on customised culture surveys and have found the platform exceptionally flexible. What stands out for us is the ability to adapt the survey design, reporting and overall approach around the needs of each client, rather than being forced into a standard off-the-shelf model.
The support from the Mindset team has also been excellent, responsive, practical and always willing to help us find a solution when we need something customised.
For flexibility, support and the ability to work as a genuine partner, I’d rate Mindset 10/10.
My work has always focused on people, potential and development, especially young people entering the world of work.
One of the biggest challenges I see is that organisations often make assumptions about what motivates people, what they value and what they need in order to do their best work.
Mindset gives organisations a way to replace those assumptions with real feedback.
What I like about the engagement survey is that it goes beyond a simple score. It helps organisations understand the different factors influencing engagement and gives leaders a clearer picture of where people are thriving and where there may be frustration, disconnect or unmet needs.
What do you like best?
The depth of the insight. It helps organisations understand the people behind the numbers, which is particularly valuable for anyone working in leadership, coaching or people development.
What could be improved?
There is a lot of information available, so it helps to be clear about what you want to learn from the survey and which areas you want to focus on first.
What problems is Mindset solving and how is that benefiting you?
It helps organisations make better people decisions by giving them real feedback rather than relying on assumptions. That creates a much stronger foundation for conversations around leadership, development, engagement and the future of the workforce.
For me, the value is simple: the better we understand people, the better we can support their growth and potential.
Rich was working on a project where he needed an effective way to understand the culture and overall workings of a rapidly growing engineering company.
He initially began looking for a better survey tool, but found that what Mindset provided was considerably more in-depth, useful and easier to use than other survey methods he had previously tried.
The platform’s organisational structure capabilities allowed him to reflect the way the company was actually structured. He also found it easy to segment results and demographic data and use straightforward visualisations to communicate the findings back to his client.
The analysis helped him confirm areas where he suspected there were problems, but it also helped uncover, at a detailed level, what the underlying issues actually were. This allowed him to give the client guidance on how those issues could be addressed.
What did you like most about Engage?
Rich highlighted:
• Ease of setup and use
• Intuitive visualisation of data
• Customer service
• Analytics that helped drive the solution for his client
What could be improved?
Rich did not identify any meaningful disadvantages. His view was that the platform delivered more than he had expected.
Reason for choosing Engage
“Bang for the Buck. Seriously.”
Bill explains that his company, IEC Enterprises, is a diversity consulting company conducting Cultural Audits for national public- and private-sector clients. Their Cultural Audits include an organisational survey developed by IEC, and over the years they have used a number of different companies to launch their surveys.
His overall conclusion was that the Engage platform was a very good fit for their current requirements.
What did you like most about Engage?
Bill highlighted four areas in particular.
First, he found Engage to be the most feature-rich survey platform he had used during approximately 30 years of conducting employee surveys.
Second, he rated the support from the Engage team extremely highly. During their first survey launch, the team worked closely with them and provided a level of hands-on support that he had not previously experienced.
Third, he valued the amount of learning material available to users, including the user manual, videos and interactive sample survey reports.
Fourth, he regarded the overall value proposition as outstanding when comparing the cost of the platform with the functionality available.
What could be improved?
Bill noted that coding employee demographic data for upload is an important part of the analysis process but can be tedious.
However, he also highlighted that Engage provides a useful template to guide the process and that the team provides strong support when assistance is needed.
Overall
His conclusion was:
“The Engage platform is perfect for our current needs.”
