AI Call-Off Agent

AI Call-Off Agent

Most organizations still manage employee call-offs through manual, inconsistent processes. HR teams spend hours each week chasing down missing information, updating spreadsheets, and generating call-off reports.

The AI Call-Off Agent replaces the entire process with a two-way SMS conversation that automatically captures call-off details, confirms the absence with employees, follows up for any missing information, notifies supervisors, and generates an audit-ready record.

We provide an AI Call-Off Agent that captures every call-off via text, detects the request, confirms absence dates and reason, follows up for missing information, and automatically notifies your supervisors and HR—freeing your team from repetitive administration. We standardize your call-off process with automated, policy- and location-based categorization and convert each interaction into a downloadable, audit-ready report with employee information, reason, category, timestamps, and a complete audit trail, giving HR one system of record. We require zero employee training—employees just text as usual with no apps or passwords—so you can roll out immediately with no change management. We support your multilingual workforce by automatically translating every conversation into 135+ languages and dialects, allowing employees to communicate in their preferred language while HR receives a standardized record in English or another preferred language. Beyond call-offs, our Yourco Frontline Agents include AI-Powered Translations, Frontline Intelligence, Enterprise Bridge, HRIS Integrations that sync updates across 240+ HRIS/payroll platforms, and Secure Document Access with PIN-protected sharing and automatic revocation to keep your frontline communications secure and actionable.