Managed IT Services

Managed IT Services

IT That Works Before You Even Notice the Problem.

Headquartered in New Jersey, with satellite offices in the Midwest and South Florida, Gradius delivers proactive, fully managed technology solutions that keep your business running, your data secure, and your team productive 24 hours a day, across the Tri-State Area, the Midwest, South Florida, and nationwide.

Your Whole IT Department, Fully Managed—Don't have an internal IT team or want to hand off the daily workload entirely? We become your complete IT department, monitoring, securing, and supporting every device, server, and user so your business runs without interruption.

We deliver proactive, fully managed technology services—either as your entire IT department or co-managed alongside your team—to keep your business running, your data secure, and your people productive around the clock. Our 24/7 help desk and Network Operations Center, U.S.-based SOC, and onsite engineers documented SLAs with under-15-minute response targets, and a 99.9% service availability goal gives your organization always-on coverage and accountability. We continuously monitor, patch, and maintain your environment; provide backup and disaster recovery; manage vendors; and guide your roadmap with a dedicated vCIO. Your users get fast remote support for software, accounts, email, VPN, and multi-device issues, while our field engineers handle hardware replacement, server room and rack management, structured cabling, firewall and switch configuration, office moves, and new site buildouts. If you have an internal IT staff, we strengthen it with Tier 1–3 escalation, shared RMM/PSA access, after-hours and weekend coverage, security operations backup, project overflow support, and staffing flexibility—and we back it with no long-term contracts and a free assessment customized to your environment.