10/25/21- SHRM- TLB

Confronting Workplace Conflict (for Managers)

Available from BusinessTrainingMedia.com

Product Details

Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

Confronting Workplace Conflictâ„¢ presents four proven strategies that will help managers break old and negative response habits.

Managers/supervisors will learn to:

Take a Moment
Identify a Positive Response
Manage Your Emotions
Envision a Successful Outcome

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